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Summary of hardware FAQs
1, the clock error problem, or the data is full
Solution:
After reading the card, the patrol sounds 8 times and the indicator light flashes 8 times.
After the normal communication is unsuccessful, use the “Initial Patrol†function under the “Inspector Management†menu in the software, and the “Clock Calibration†function.
2, the problem of insufficient power
Solution:
The indicator light continues to flash - indicating that the battery is low (may have been more than 1 year), you need to replace the battery, you can refer to the battery video
After changing the battery, first communicate normally, then use the “Initial Patrol†function under the “Inspector Management†menu of the software, and the “Clock Calibration†function.
3. The problem that the inspection device cannot communicate with the software.
Solution:
1) Check the driver problem and check if there are any drivers installed in the device manager. If it is a driver problem, you only need to update the drivers that are not installed.
2) Check the location of the patrol (for customers who are not familiar with the first time).
3) Check if there is power in the patrol, and some patrols need to be powered on to communicate.
4) Check if there is strong electrical interference near the cradle (distance from strong power), and there will be a flat-panel display that will also affect communication.
5) Check the communication port. If the port is set later, the communication will be affected. You need to set the port to the front.
4. The problem of incorrect inspection time after the patrol device uploads data
Solution: Use the industry version of the software to calibrate the patrol (for some cases).
5, the patrol can not read the problem
Solution:
1) The patrol device is full, and all data needs to be uploaded before reading.
2) There is interference near the installation position of the inspection point (the inspection point should be at least 1cm away from the metal).
3) If the patrol device is out of power, you need to replace the battery with the patrol device.
6, patrol screen garbled problem
Solution: Lines and patrol points may have numbers and Chinese characters mixed when setting the name. It should be noted that the input bytes are different in Chinese characters and numbers mode, so pay attention to distinguishing when setting the line name. Spelling mode.
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