rare! In the past two months, Dongfeng Honda has still not fulfilled its recall commitment!

In the previous report, Cang Gege once said that regardless of whether East Ben is true or false, facing the “motor oil increase” incident, after all, a step-by-step response was made, from upgrading the ECU to announcing the preparation of the recall and then being The post-sale order was discontinued.

However, nearly two months have passed since the "Solution to raise the oil level" solution was announced on its official website on February 12 this year. The announced "preparation for recall" is still in preparation and is still in an anxious state. The Dongfeng Honda fifth-generation CR-V owners still did not wait until the recall notice from the manufacturers. They just wanted to eradicate the problem as quickly as possible. They still could only consult the sales consultant on the WeChat when they bought the car over and over again because the other one got with Dongfeng Honda. The mechanical reply of the channel's official hotline has made them disappointed.

In the CR-V model forum, there will be new liveliness of activists every day. These car owners from all over the country will vent their innermost feelings and urgency in the simplest way. “How can the new cars that they have spent years accumulate in? As a large-scale defector, Honda Manufacturing, who has long relied on it, has been destroyed in the East Wind. The answers to these questions are buried deep beneath the surface of the oil that has been rising.

The owners were disappointed and unable to respond to the ever-increasing "accelerator" incident. The potential customers began to avoid the previous "Shenju" and these emotions were most directly reflected in terminal sales. In Honda China’s release of the February terminal vehicle sales table, the Dongfeng Honda CR-V's five-figure score for several months fell to less than 6,000, a figure that was still 13,763 in January.

This ups and downs list is almost a "lost list" of false replacement, which directly reflects all the consequences caused by the loss of Dongfeng Honda's corporate responsibility.

It now appears that in the Dongfeng Honda official statement, "In a highly responsible manner, Dongfeng Honda is preparing to recall CR-V and CIVIC models equipped with 1.5L turbocharged engines. The CR-V is ready to begin in late February. Implementation, CIVIC is ready to implement at the beginning of March.” The promise is full of black humor. In the frequent confrontations with Chinese owners and media, Dongfeng Honda has obviously adopted the “delay policy” that Chinese consumers are most disgusted with.

On March 21, the Consumers Association of Henan Province issued consumer warnings to remind consumers to be cautious about purchasing Dongfeng Honda's all-new CR-V with a 1.5L turbocharged engine, the 10th generation (CIVIC) Civic, the New Jedd, and UR. -V and other models, the reason is that 1.5L turbocharged engine oil level problem has not been resolved, Henan Consumer Association will continue to negotiate with Dongfeng Honda, supervision and promotion of effective measures to completely solve the problem.

This is the first consumer warning issued by the relevant department after the Dongfeng Honda “accelerator” incident, and it is issued by provincial units. Its role is evident. This consumer warning will definitely have a negative impact on the sales of Dongfeng Honda.

In the list of complaints on defective products announced by the General Administration of Quality Supervision, Inspection and Quarantine in February, Honda ranked first with 1970 complaints, accounting for 71% of all brand complaints. There are 1,478 CR-V vehicle complaints and 53.3% defects. The top ten also include four models from Civic, UR-V, Jed, and XR-V from Dongfeng Honda.

Coincidentally, the number of complaints against the increase in the fifth-generation CR-V oil on the car quality website of the third-party auto quality evaluation website is still rising. It only increased by 8 on the 30th of March, this number and the fifth-generation CR- V has a similar number of complaints about the steering system on the car quality network. In the top five complaints list of the March models, Honda accounted for three, and as for the reasons for the complaint, almost all the increase in engine oil; oil emulsification.

The user's satisfaction rating for the fifth-generation CR-V has fallen to 1.7 points, which is lower than the score of 2.1 points of FAW-Volkswagen Sagitar that was used to solve the rear suspension breakage by patching.

In the fifth-generation CR-V owners, there has been a recent speculation that Dongfeng Honda hopes to delay the settlement time of this incident to the spring season, so that the oil will not increase because of the cold weather.

In fact, from the end of 2017, a series of countermeasures from the northeastern region to the development of the throttle to the following manufacturers are full of Dongfeng's rivers and lakes and the “slimming” atmosphere. From the sales increase, the difficulty in getting a car to stop selling, and the loss of sales, Dongfeng Honda does not seem to learn from Chinese consumers to approach each other with sincerity.

Chang An, who was trapped in the throttle as well as Honda, but the response and attitude of the two manufacturers are really different. Judging from the complaints ranking of the car quality network, Changan CS75 has a greater amount of complaints. However, Changan Automobile officially filed a recall plan with the AQSIQ on March 2nd and recalled 252087 CS75 cars on the same day, instead of Dongbu’s “preparation” announced on February 12 to recall related products. .

At the time of the publication of this article, we received another update - the Central Commission for Discipline Inspection and the Dongfeng Group will enter the Dongfeng Honda Engine Co., Ltd. to inspect and inspect the engine since April.

In the end, we still hope that the purpose of “providing high-quality goods and satisfying every customer” is not to talk about it, but also to be able to come up with a solution as soon as possible, complete the recall, and give the owners a satisfactory answer.