Close to terminal Cummins and users walk hand in hand

Recently, Chongqing Cummins Engine Co., Ltd.'s 2016 customer care activities in China are underway with the theme of “close to the terminal and go hand in hand”. Each sub-group went to various places to visit end-users, collect market information, understand customer needs, listen to customer voices, and solve customer problems. Chongqing Cummins' customer-oriented caring action was praised by users.

In Xi’an, it held a joint promotion conference with Tellhow Power. Tellhow Power expressed that it would like to strengthen cooperation with Chongqing Cummins to jointly develop care for end customers and allow end customers to buy it with confidence and use it happily.

At the Taiziling Waste Treatment Plant in Hangzhou, customers said that the environment of the garbage dump is bad, but the Chongqing Cummins Engine has good reliability and dynamics, and there is no drop chain, and maintenance is also very easy to use.

In Deyang, Sichuan, the bulldozers pushed by the 10 dragons of the Longpan Group all use Chongqing Cummins engines. Recently, they also purchased three National III bulldozers using QSN engines to operate on their scrap yards. "The current results are very good, as good as the previous product performance, especially strong," said the customer.

Cummins Engine

At Sichuan Guanghan Chengtie Machinery Equipment Factory, customers said that they were responsible for the maintenance and repair of the railcars of the Chengdu Railway Bureau. Each year, 40-60 NTC290 engines need maintenance. Now the railcars have started to use QSN electronically controlled engines. Hopefully, Send people to Chongqing Cummings to study.

In Karamay, Xinjiang, the Xinjiang Oilfield Engineering and Technology Company stated that their existing five 1200-horsepower fracturing trucks are the mainstay of their operations. The Cummins engine is the first choice for the oil field fracturing trucks. Chongqing Cummins hopes to provide support in the channel management and host plants. Technically further improved.

In Korla, Xinjiang, the largest local leasing company highly recognized the customer care activities. The customer said that you never thought that you have come to Korla for a long time and care about the users and sent you care. In the Gobi Desert, among the many electromechanical rental equipment, your product is the highest occupancy rate and the best economic benefit.

In Endeavor Company in Jimasaer County, Xinjiang, care activities conducted inspections of the two QSN engines used by the company and provided on-site training for users. Master Wang of the equipment class said that the equipment has been used for three months and is worrying about how to start the maintenance of the electronically controlled engine. Your arrival is too timely.

In Changji, Xinjiang, one Xuangong SD7 and three Pengpu PD220s were operated in Huadian Thermal Power Plant. They were purchased from 14 years ago and have been operating well since then. They are the main force for coal yard operations. Users said that they have used a lot of mechanical equipment, or Cummins's machine is easy to use, all aspects of performance are relatively stable.

Up to now, Care Live 2016 has been carried out in Hangzhou, Ningbo, Chengdu, Xi'an, Chongqing, Guanghan, Deyang, and Xinjiang. It has visited nearly 20 users, including electric power, construction machinery, and oil and gas fields. In the next step, caring activities will also be carried out in more areas, and at the same time there will be opportunities for more customers to learn about new products at close quarters. See you next stop!

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