Yuchai Service: Build a perfect after market for customers

Perfect and excellent after-sales service is one of Yuchai's core competitiveness in the decisive market. Recently, Yulin TV station entered Yuchai Customer Service Center and Yuchai Service Station to understand the competitiveness of Yuchai's aftermarket.

“Hello! This is the Yuchai Customer Service Center. What kind of help do you need?” When we entered the customer service center, we heard that the customer service representative of the Yuchai Customer Service Center answered the customer's phone politely. Yuchai Customer Service Center mainly receives customer requests for services, complaints, and consulting services. According to reports, in the busy summer season, the call center handles about 1,000 calls a day; under normal circumstances there are about 500 levels.

Wu Zhen, Head of Service Management Section of Yuchai Customer Service Center, said that Yuchai has 46 domestic and overseas offices, more than 3,000 service stations, and more than 4,500 accessory sales outlets, establishing the largest network in China and the smallest service radius. The service network with the longest service life and the shortest response time of the three guarantees provides satisfactory service to customers both at home and abroad. Wu Zhen said: "'To speak for our customers' is the basic responsibility of our customer service representatives. The customer only needs one phone call. The other things are handled by us!"

Yuchai service is a complete system. The service station is the front end of Yuchao's service extending to customers. They are not only responsible for the service work of Yuchai machines, but also undertake the task of marketing Yuchai products. A few hundred meters away from the Luchuan service station, the eye-catching logo of the Yuchai machine has already come into view. Walk into the station and see the trucks of major brands waiting to be maintained as tidy as the guards. Master Luo Bin has just come out of the reception hall of the Luchuan service station. When asked why he chose to do maintenance work here, he told reporters that he has driven for more than 20 years. He is now driving a Pa Lung heavy truck and the Yuchai engine is the matching engine. "Yuchai's service is very good. No matter what time or place, it will be able to get a call."

According to the report of the China Quality Association, in 2013, Yuchai's machine satisfaction was stable at a relatively high level. This directly reflects that Yuchai's engine quality and aftermarket capabilities have been widely recognized by users.

Coffee Grinder

The whole coffee beans are ground, also known as milling, to facilitate the brewing process.

The fineness of the grind strongly affects brewing. Brewing methods that expose coffee grounds to heated water for longer require a coarser grind than faster brewing methods. Beans that are too finely ground for the brewing method in which they are used will expose too much surface area to the heated water and produce a bitter, harsh, "over-extracted" taste. At the other extreme, an overly coarse grind will produce weak coffee unless more is used. Due to the importance of a grind's fineness, a uniform grind is highly desirable.

If a brewing method is used in which the time of exposure of the ground coffee to the heated water is adjustable, then a short brewing time can be used for finely ground coffee. This produces coffee of equal flavor yet uses less ground coffee. A blade grinder does not cause frictional heat buildup in the ground coffee unless used to grind very large amounts as in a commercial operation. A fine grind allows the most efficient extraction but coffee ground too finely will slow down filtration or screening.

Ground coffee deteriorates faster than roasted beans because of the greater surface area exposed to oxygen. Many coffee drinkers grind the beans themselves immediately before brewing.

Spent coffee grinds can be reused for hair care or skin care as well as in the garden. These can also be used as biodiesel fuel.

There are four methods of grinding coffee for brewing: burr-grinding, chopping, pounding, and roller grinding.

Coffee Bean Grinder,Electric Coffee Bean Grinder,Manual Coffee Bean Grinder,Home Coffee Grinder

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